Privacy Policy
1. General information
When you use this website, various personal data are collected and processed. Personal data are data by which you can be personally identified.
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.
By using this website, you agree to the collection and processing of your personal data in Switzerland and abroad as described in this privacy policy.
The privacy policy published on this website at the time of use applies to the use of the website. If you would like to enter into special contractual agreements with us regarding data protection in relation to our offered products and services, please contact us separately at the address stated under section 2.
2. Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator:
Phänomena
Onaxis AG
Hübelistrasse 2 4600
Olten SO
Switzerland
Telephone: +41 79 704 31 10
E-mail: info@phaenomena.ch
If you have any questions or concerns regarding data protection, you can contact us at any time at this address.
3. How do we collect your data?
On the one hand, data are collected that you provide to us. This may include, for example, data that you enter into a contact form. On the other hand, data are also collected automatically when you visit the website by our IT systems. These are primarily technical data (e.g. internet browser, operating system, or time of the page view). Please refer to the description under section 7 for details on the technical collection and use of data by cookies, analysis tools, and third-party plug-ins.
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. If you provide us with personal data of third parties, please ensure that the persons concerned agree to this.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your inquiry has been processed).
Mandatory statutory provisions – in particular retention periods – remain unaffected.
4. What do we use your data for?
We use your data exclusively for the purposes described in this privacy policy, namely to market and provide products or services, to answer your inquiries via the contact form, or to send you the newsletters you have ordered. Some of the data are collected to ensure error-free provision of the website. The data created when using the website may also be used to analyze your user behavior. Please refer to the description under section 7 below for details on the technical collection and use of data by cookies, analysis tools, and third-party plug-ins.
5. What rights do you have regarding your data?
5.1 Data subject rights
Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, their origin and recipients, and the purpose of data processing, and, if applicable, a right to correction, restriction (blocking), or deletion of these data.
5.2 Right to lodge a complaint
Furthermore, in the event of violations of data protection law, you have access to the ordinary legal process as well as the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
5.3 Revocation of consent
Some data processing operations are only possible with your explicit consent, such as, for example, the sending of the newsletter described under section 8 below. You can revoke consent you have already given at any time. An informal notification by e-mail to us is sufficient for this.
The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
5.4 GDPR
Although we, as a Swiss company, are subject to Swiss data protection law, we endeavor to also meet the standard of the EU General Data Protection Regulation (“GDPR”), which entered into force on 25 May 2018, for users from the EU.
If you can assert specific data subject rights under the GDPR or have other concerns in this regard, please contact us at the address stated above in section 2.
6. Technical and organizational measures
For security reasons and to protect the transmission of confidential content, such as, for example, orders or inquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
However, we point out that data transmission on the Internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
7. Cookies, analysis tools and third-party plug-ins
When you visit our website, personal data and also your surfing behavior may be statistically evaluated by third parties abroad. This happens primarily with cookies and so-called analysis programs and plug-ins.
In some cases, you can counteract such data collection and processing through technical settings. Please note, however, that in this case some of the functions of the website may not be fully usable.
7.1 Cookies
The internet pages sometimes use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make offers more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping cart function) are stored. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are described separately in this privacy policy.
7.2 Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
These data are not merged with other data sources.
The website operator has a legitimate interest in the technically error-free presentation and the optimization of its website – for this purpose, the server log files must be recorded.
7.3 Google Analytics
This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising.
7.3.1 IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide further services related to website use and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
7.3.2 Google browser plug-in
You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and relating to your use of the website (including your IP address) by Google, as well as the processing of these data by Google, by downloading and installing the browser plug-in available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
7.3.3 Objection to this data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: Disable Google Analytics.
More information on how Google Analytics handles user data can be found in Google’s privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de
7.3.4 Data processing agreement
We have concluded the standard contract for data processing published by Google on its website, in which Google ensures compliance with European data protection provisions.
7.3.5 Demographic characteristics in Google Analytics
This website uses the “demographic characteristics” function of Google Analytics. This enables reports to be created that contain statements about the age, gender, and interests of website visitors. These data come from interest-based advertising by Google as well as visitor data from third-party providers. These data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection.”
7.4 Google Web Fonts
This page uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.
For this purpose, the browser you use must connect to Google’s servers. This gives Google knowledge that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy:
https://www.google.com/policies/privacy/
7.5 Google Maps
This page uses the map service Google Maps via an API. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing presentation of our online offerings and in an easy findability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
More information on how user data is handled can be found in Google’s privacy policy:
https://www.google.de/intl/de/policies/privacy/
8. Newsletter
We use Mailchimp by The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308 USA (Mailchimp) to send our newsletter. This enables us to contact subscribers directly. In addition, we analyze your usage behavior to optimize our offering.
For this purpose, we pass the following personal data on to Mailchimp:
[Email address]
[First name]
[Last name]
[Phone number]
Our email mailings include a link with which you can update your personal data.
Mailchimp is a recipient of your personal data and acts as a processor for us insofar as it concerns the sending of our newsletter. The processing of the data specified under this section is neither legally nor contractually required. Without your consent and the transfer of your personal data, we cannot send you a newsletter.
In addition, Mailchimp collects the following personal data using cookies and other tracking methods: information about your device (IP address, device information, operating system, browser ID, information about the application with which you read your emails) and other information about hardware and internet connection.
In addition, usage data are collected such as the date and time when you opened the email/campaign and browser activities (e.g. which emails/websites were opened). Mailchimp needs these data to ensure the security and reliability of the systems, compliance with the terms of use, and the prevention of misuse. This corresponds to Mailchimp’s legitimate interest (pursuant to Art. 6(1)(f) GDPR) and serves the performance of the contract (pursuant to Art. 6(1)(b) GDPR). Furthermore, Mailchimp evaluates performance data such as email delivery statistics and other communication data. This information is used to create usage and performance statistics of the services.
Mailchimp also collects information about you from other sources. Over an unspecified period of time and to an unspecified extent, personal data are collected via social media and other third-party data providers. We have no influence on this process.
Further information on objection and removal options vis-à-vis Mailchimp can be found at:
https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts
The legal basis for these processing operations is your consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent to the processing of your personal data at any time. A corresponding link can be found in every mailing. In addition, the revocation can be made via the contact options provided. By declaring the revocation, the lawfulness of the processing carried out up to that point is not affected.
Your data will be processed for as long as the corresponding consent exists.
Apart from that, these will be deleted after termination of the contract between us and Mailchimp, unless legal requirements make further storage necessary.
Mailchimp has implemented compliance measures for international data transfers. These apply to all global activities in which Stripe processes personal data of natural persons in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). Further information can be found at: